Your privacy at be33 is our commitment
Your personal information is completely safe and secure on the be33 platform. In this policy, we clearly explain how your information is collected, used, and stored.
SSL Encryption Protected
Section 01 Introduction & Scope
This Privacy Policy ("Policy") applies to the be33 platform and all its associated services. be33 ("we", "our") believes in full transparency regarding the collection, processing, and protection of personal information of users in Bangladesh ("you", "your").
Purpose of the Policy
The main purpose of be33's Privacy Policy is to inform every user who registers or browses our platform about how their information is used. We place the highest importance on your trust, and this policy forms the foundation of that trust.
This policy applies to all activities on be33 — visiting the website, creating an account, making financial transactions, playing games, and using customer support. By using be33's services, you agree to the terms of this policy.
Age Requirement
be33's services are for users aged 21 and above only. We do not knowingly collect information from anyone under age. If we determine that we hold information belonging to a minor, it will be deleted immediately and the associated account will be closed.
Section 02 What Information We Collect
be33 only collects information that is necessary to provide a safe service. We never collect unnecessary information.
Personal Identity Information
We collect the following information at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Address & nationality
Financial Information
Information collected for processing deposits and withdrawals:
- Mobile wallet number for bKash, Nagad, or Rocket
- Transaction amount and time
- Transaction reference number
- Deposit and withdrawal history
Technical Information
When you use our platform, the following is collected automatically:
- IP address and device identity
- Browser type and version
- Operating system
- Login time and session information
- Page visits and navigation data
Gaming Activity Information
Information related to your activity on the platform:
- List and history of games played
- Bet amounts and results
- Bonus usage history
- VIP level progress
- Customer support contact history
Section 03 Cookies & Tracking Technologies
be33 uses cookies and similar technologies on the platform to make your browsing experience smooth and personalised. Cookies are small data files stored on your device.
Essential Cookies
Required for the platform's core functions. Without these, login, transactions, and gaming are not possible. These cookies cannot be disabled.
Functional Cookies
Used to remember your preferences, language, and personalisation settings. These make your experience more convenient.
Analytical Cookies
Used to improve platform performance and user experience. This information is analysed in aggregate and does not identify any individual.
Cookie Controls
You can manage cookies from your browser settings. However, please note that disabling essential cookies may cause some be33 services to not work properly. For more information about cookie management, contact our support team.
Section 04 Purpose of Using Information
be33 uses collected information only for the purposes listed below. We do not use your information for any other purpose without your permission.
Section 05 Information Sharing with Third Parties
be33 never sells or rents your personal information. However, limited information may be shared with certain trusted partners for service delivery purposes, and those partners operate under strict confidentiality agreements.
Payment Processors
Necessary transaction information is shared with bKash, Nagad, and Rocket to complete deposits and withdrawals. This information is used solely to verify and complete transactions.
Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming — may access limited gaming data to ensure fair gaming and for technical support. They do not share this information with any third party.
Legal Obligations
be33 may be legally required to provide relevant information in response to a court order, legal process, or lawful request from a competent authority. In such situations, we always comply with applicable law.
What We Never Do
- We do not sell your information to advertisers
- We do not share information with third-party marketing agencies
- We do not share information with data brokers
- We do not use your information for profiling without your permission
Section 06 Data Security Measures
be33 applies industry-standard technical and organisational measures to protect your information. Our security infrastructure is continuously updated.
SSL Encryption
All data transmission is protected by 256-bit SSL encryption, which safeguards your information while it is being transmitted.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorised access.
Two-Factor Authentication
Two-factor authentication is available for added security on your account.
Encrypted Storage
All stored data is kept in encrypted form, so that even in the event of a data breach, the information remains unreadable.
Steps in Case of a Data Breach
In the event of an unexpected data breach, be33 will take immediate necessary action and notify affected users as quickly as possible. We will investigate the incident and take effective steps to prevent recurrence.
Section 07 Your Data Rights
Every user registered with be33 has several important rights regarding their own information. We respect these rights and are committed to making them easy to exercise.
Right to Access
You may request a complete copy of all your personal information we hold at any time. We are obliged to provide it within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect, you may request a correction. We are always ready to ensure your information is accurate.
Right to Erasure
Subject to certain conditions, you may request that your information be deleted. However, some information may be required to be retained for a specified period due to legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Object
You may object to the processing of your information for specific reasons. We will consider your objection and take any necessary action.
How to Exercise Your Rights
To exercise any of the above rights, send a message directly to our 24/7 live chat or email us at: [email protected] — we accept your requests in both Bengali and English.
Section 08 Data Retention Period
Active Account Information
be33 retains your information for as long as your account is active. During this time, the information is used for service delivery, security, and VIP management.
After Account Closure
Even after an account is closed, certain information may need to be retained for a specified period for legal, regulatory, and business reasons. In particular, financial transaction records and identity verification documents may be kept for an extended period due to legal obligations.
Marketing Communications
If you have consented to receiving marketing communications from be33 and later withdraw that consent, we will update that preference within a reasonable time and will no longer contact you for that purpose. However, transaction-related and account security messages will continue to be sent.
Section 09 Policy Changes & Updates
Notification of Changes
be33 may update this Privacy Policy as needed. For any significant changes, we will send you a notification to your account email or announce it clearly on the platform. For minor changes, the last updated date at the top of the page will be revised.
Meaning of Continued Use
If you continue using be33 after being notified of a policy change, it will be understood that you have agreed to the new policy. If you do not agree to the new policy, please request account closure and stop using the service.
Section 10 Minors & Child Protection
be33 is very careful about protecting minors. Our platform is exclusively for users aged 21 and above, and we actively prevent minors from gaining access.
Age Verification Process
Date of birth is collected at registration and age is verified through identity checks when required. If any account holder is found to be under 21 years of age, that account will be immediately suspended and all data will be deleted.
Parental Controls
Parents are advised to monitor their children's internet use. If you suspect a minor is using our platform, please contact us immediately at [email protected].
Have a question about privacy?
Our support team is available 24/7 — assistance is provided in Bengali and English.
Contact us via Live ChatEmail: [email protected]